Apple said in a statement that the issue will be addressed in a future software update.
Considering that's the main way of interacting with the iPhone X, this can get very frustrating.
A number of users have highlighted the problem on Reddit. According to a report, it appears that when the smartphone is exposed to colder weather it renders the touchscreen unresponsive.
Apple is fortunately "aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment", stressing that "after several seconds the screen will become fully responsive again" and vowing to "address" the issue "in an upcoming software update". One of the responses surmised the issue lies in software, adding that locking and unlocking the screen seems to do the trick when it happens.
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Apple does suggest suitable temperature condition for its iOS device for optimum performance. However, the screen starts to work again after a few seconds.
Apple's iPhone X might have the screen as its selling point over other iPhones, but the cold winter air might be putting a damper on that for some buyers. In its support page, Apple notes, "Use iOS devices where the ambient temperature is between 0-degrees and 35-degees Celsius (32-degrees to 95-degrees Fahrenheit)".
This is a relatively small update, so it shouldn't take long for you to download it and rid yourself of these bugs.
IOS 11.1.1 has just been released, and it comes with a small but important update - a fix for the odd autocorrect bug in iOS 11.1 that has been automatically changing the letter "I" to "A [?]" for some users.